Use recovery key from server .env to reset access.
Edit User
Update credentials for this user
Edit Order
Update order details, status, and recording
Order
-
Agent
-
Created
-
No recording attached
Order Items
Complete item list for this order
0 Items
No items available.
Call Transcript
User and assistant utterances captured during the call
Call
-
Agent
-
Caller
-
Created
-
No transcript available for this call.
Mark as Completed
Are you sure you want to complete this order?
VoiceIQ Ops
IVR Control Center
P
Profile
IVR account
Dashboard
Real-time overview of your IVR platform
Cost
USD/CALL$0.0000
Overall average
Response Latency
MSN/A
Overall average
Active Agents
—
Total Calls
—
Missed Calls
—
Total Duration
—
API Usage
0
Est. Cost
$0.00
Recent Call Activity
Agent
Caller
Status
Duration
Cost
Date
No recent calls
Operational Shortcuts
Manage Agent Profiles
Update IVR prompts, phone numbers, and opening audio per agent.
Review Order Queue
Open agent data boxes and review captured variable data.
Audit Call Logs
Inspect call outcomes, recordings, and transcripts from all branches.
Telephony Configuration
Validate Twilio webhook and credential setup before going live.
Global Prompt
This prompt applies to every agent on the platform
Base System Prompt
How it works
The global prompt sets the baseline personality and rules for all your AI agents.
Each agent's individual IVR prompt is appended after this, allowing customization per use case.
Agents
Manage your connected agent profiles and IVR configurations
Agents
No agents yet
New Agent
Twilio Number Finder (Owner)
Use Reload purchased numbers for numbers you already own. Use Find Numbers only to discover inventory.
Selecting from search results does not buy automatically unless you enable auto-purchase below. Use Buy Number (Detailed Options) for full Twilio-style purchase filters and pricing.
For specialized behavior (tone, persona, opening flow), use AI Tools for this agent.
Assign Admin
If the user already exists, we'll just assign them. Otherwise we create a new account.
Select an agent to manage it
Orders
All captured variable data by agent
Agent Data Boxes
Click an agent box to open only that agent and view row-wise captured variables.
No orders yet
Agent Records
Call Logs
Complete history of all IVR interactions
All Calls
#
Agent
Caller
Status
Duration
Cost
Date
Recording
Transcript
No calls recorded yet
AI Tools
Configure each AI tool with clear agent context, behavior, prompt, and backend profile
Agent Context
Pick an agent and push its name into the selected AI tool to keep behavior aligned.
Available Tools
Loading tools...
Select an AI tool
Pick a tool from the list to configure agent behavior and prompts.
Admin controls for optimizer instruction, strict output rules, and model selection
Optimizer Configuration
Keep {{ORDER_JSON}} and <hangup> in this template. Backend will inject live ORDER_JSON into this token.
Twilio Configuration
Manage telephony setup in one dedicated place with production-ready guidance
Twilio Connection Settings
Buy Number Marketplace
Twilio-style number discovery with detailed filters, capabilities, location checks, address requirements, and monthly price when provided by Twilio.
Buying happens only when you click Buy Number on a result card.
Example: US, United States, +1, PK, Pakistan
Search by area code, prefix, or characters you want in your phone number.
Advanced search
No results yet
Search Twilio inventory to view number rows with pricing, capabilities, and requirements.
Appointments
Calendar and appointment tracking by agent
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Add Appointment
Selected date appointments
Settings
API integrations and platform setup controls
API Integrations
Add your own OpenAI and Twilio credentials. These override server `.env` values for calls.
Additional Settings
Profile
Manage your account settings and security options
Account Settings
Password Settings
Recovery Keys
Keys are hidden until you verify your password.
Each key is one-time use. After use it becomes unusable.