Cost
USD/CALL
$0.0000
Dashboard
Real-time overview of your IVR platform
Response Latency
MS
N/A
Active Agents
—
Total Calls
—
Missed Calls
—
Total Duration
—
API Usage
0
Est. Cost
$0.00
Recent Call Activity
| Agent | Caller | Status | Duration | Cost | Date |
|---|---|---|---|---|---|
No recent calls | |||||
Operational Shortcuts
Manage Agent Profiles
Update IVR prompts, phone numbers, and opening audio per agent.
Review Order Queue
Open agent data boxes and review captured variable data.
Audit Call Logs
Inspect call outcomes, recordings, and transcripts from all branches.
Telephony Configuration
Validate Twilio webhook and credential setup before going live.
Global Prompt
This prompt applies to every agent on the platform
Base System Prompt
How it works
The global prompt sets the baseline personality and rules for all your AI agents. Each agent's individual IVR prompt is appended after this, allowing customization per use case.
Agents
Manage your connected agent profiles and IVR configurations
Agents
No agents yet
Select an agent to manage it
Orders
All captured variable data by agent
Agent Data Boxes
Click an agent box to open only that agent and view row-wise captured variables.
No orders yet
Call Logs
Complete history of all IVR interactions
All Calls
| # | Agent | Caller | Status | Duration | Cost | Date | Recording | Transcript |
|---|---|---|---|---|---|---|---|---|
No calls recorded yet | ||||||||
AI Tools
Configure each AI tool with its own behavior, prompt, and backend profile
Available Tools
Loading tools...
Select an AI tool
Pick a tool from the list to configure agent behavior and prompts.
backend-profile
Prompt Optimizer
Admin controls for optimizer instruction, strict output rules, and model selection
Optimizer Configuration
Keep {{ORDER_JSON}} and <hangup> in this template. Backend will inject live ORDER_JSON into this token.
Twilio Configuration
Manage telephony setup in one dedicated place with production-ready guidance
Twilio Connection Settings
Detailed Setup Guide
Step 1: Buy/Select Number
Choose a voice-capable number in Twilio that matches your operating region.
Step 2: Set Voice Webhook
Use HTTP POST and point your number to: /api/incoming-call/{agent_id}.
Step 3: Validate Credentials
Confirm Account SID/Auth Token are valid and mapped to your selected project.
Step 4: Test Live Calls
Place a test call and verify transcript, recording, status, and structured output.
Profile
Manage your account settings and security options
Account Settings
Password Settings