Cost
USD/CALL
$0.0000
Dashboard
Real-time overview of your IVR platform
Response Latency
MS
N/A
Active Agents
—
Total Calls
—
Missed Calls
—
Total Duration
—
API Usage
0
Est. Cost
$0.00
Recent Call Activity
| Agent | Caller | Status | Duration | Cost | Date |
|---|---|---|---|---|---|
No recent calls | |||||
Operational Shortcuts
Manage Agent Profiles
Update IVR prompts, phone numbers, and opening audio per agent.
Review Order Queue
Open agent data boxes and review captured variable data.
Audit Call Logs
Inspect call outcomes, recordings, and transcripts from all branches.
Telephony Configuration
Validate Twilio webhook and credential setup before going live.
Agents
Manage your connected agent profiles and IVR configurations
Agents
No agents yet
Select an agent to manage it
Orders
All captured variable data by agent
Agent Data Boxes
Click an agent box to open only that agent and view row-wise captured variables.
No orders yet
Call Logs
Complete history of all IVR interactions
All Calls
| # | Agent | Caller | Status | Duration | Cost | Date | Recording | Transcript |
|---|---|---|---|---|---|---|---|---|
No calls recorded yet | ||||||||
Twilio Configuration
Manage telephony setup in one dedicated place with production-ready guidance
Phone Numbers moved to Settings
Phone numbers and Twilio marketplace are now managed inside Settings → Phone Numbers.
Appointments
Calendar and appointment tracking by agent
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Add Appointment
Selected date appointments
Settings
API integrations and platform setup controls
Account
Manage your personal information and security settings.
Account Settings
Password Settings
API Keys
Manage OpenAI and Twilio credentials used by your platform.
System Prompt
Configure platform-wide prompt behavior and optimizer controls in one place.
Base System Prompt
How it works
The global prompt sets the baseline personality and rules for all your AI agents. Each agent's individual IVR prompt is appended after this, allowing customization per use case.
Optimizer Configuration
Keep {{ORDER_JSON}} and <hangup> in this template. Backend will inject live ORDER_JSON into this token.
Phone Numbers
Use Buy Numbers to search and purchase new numbers, then use Purchased Numbers to view assigned status and connect any number to an agent.
Buy Number Marketplace
Use filters to find the best number by country, capabilities, and location. Search only shows available options; the number is purchased only when you click Buy Number on a result row.
Example: US, United States, +1, PK, Pakistan
Search by area code, prefix, or characters you want in your phone number.
Advanced search
No results yet
Purchased Numbers
Loading purchased numbers...
Loading purchased numbers...
Booking Providers NEW
Connect a calendar or CRM so agents can check availability and book appointments live during calls.
Architecture note: Booking uses provider abstraction (`google_calendar`, `webhook`, future providers).
Agent flows call generic booking actions while backend routes by selected provider.
Google Calendar (Minimum required)
Real-time availability + booking sync during calls.
Not connected
Microsoft Outlook / Office 365 (Coming soon)
Outlook provider integration for non-Google businesses.
Custom Webhook / CRM Integration
Send booking payload to Salesforce, HubSpot, or your custom CRM.
Not connected
Webhook Configuration
Provider: none
Team
Simple agent-wise team view. Each agent shows exactly who is assigned to it.
Invite / Assign Member
Tip: for existing member, keep password empty and click Invite / Assign.
Agent-wise Team Members
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Platform Admins
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Profile
Account controls are now available in Settings → Account.
Open Settings and use the Account tab to update profile, password, and recovery keys.